Frequently Asked Questions (FAQ)
- Why is WVU on iTunes U?
The University is eager to embrace new methods for disseminating educational materials and information about WVU’s academic and extracurricular programs. Many people, including current and future students, use iTunes for music, movies, TV shows, and podcasts. The University uses this free tool to offer content in a familiar platform.
- Do I have to pay to access WVU on iTunes U?
No. You may freely preview and download all of the content from WVU on iTunes U. All of WVU’s content on iTunes U is available to the public.
- How do I access WVU on iTunes U?
First, make sure you have the latest version of iTunes installed on your computer. To download the application, visit http://www.apple.com/itunes. Also make sure that you are running the most current update of your system software.
Go directly to the WVU on iTunes U page by clicking on the "Visit WVU on iTunes U" link at http://itunes.wvu.edu.
- Do I need to have iTunes in order to use WVU on iTunes U?
Yes. WVU on iTunes U requires iTunes version 6.0 or later for Mac and Windows.
- Do I have to have an iPod to listen to WVU’s content on iTunes U?
No. You may listen or view files on your computer without downloading to an iPod. In addition, audio content currently offered by WVU is in a non-protected MP3 format, so it can be downloaded to most standard portable listening devices. Videos, however, are posted using Apple’s proprietary format and cannot be played on portable devices other than iPod.
- What type of information does WVU have on iTunes U?
Using iTunes U, WVU may post audio and video files and PDF documents. Those currently contributing include University Advancement and Marketing, Career Services, Athletics, and The Honors College.
- What are podcasts?
Podcasting refers to a push-pull delivery technology (namely RSS feeds) for downloading digital media files. Users may subscribe to WVU podcasts and automatically download new content from our site via iTunes or another podcast application.
- Can I access files that I have downloaded with other programs on my computer?
Yes. When you download a track, it is added to your library and saved on your computer. To find the location of any file in your library, right-click on it and click Get Info from the popup window. The file path is then given on the bottom of the Summary tab. You may also create a copy of any file by dragging the track from iTunes onto your desktop. This creates a copy of the original file on your desktop.
- How do I find help for a problem with my iPod or iTunes?
Apple’s Support site offers extensive resources for general issues with the iPod and iTunes:
- iTunes User Guide: http://docs.info.apple.com/article.html?artnum=303635
- iPod Support: http://www.apple.com/support/ipod/family/
- iTunes Store: http://www.apple.com/support/itunes/store/
- Support Discussions: http://discussions.apple.com/index.jsp
iTunes is a trademark of Apple Inc., registered in the U.S. and other countries